Please read what is considered a home emergency to follow the right steps when calling our emergency line.
Emergency Service Request
An Emergency Service Request is considered to be a request where the homeowner and home is in immediate danger or harm. Homeowner emergencies include failures in the heating/water systems or a continual leak that will not stop. During normal business hours of 9:00am – 5:00pm, emergency items are dealt with immediately upon receipt of your call through voicemail.
After Hours Emergency
During your one-year warranty coverage in the event of an after-hours emergency from the hours of 5:00pm – 9:00am, please call our After hours emergency line shown below.
Phone: 1-866-544-9866
Last updated on Nov. 3, 2023