---
title: Warranty Process | Customer Journey Information Base
description: Warranty Process
---

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1. [Customer Journey Information Base](https://info.excelhomes.ca/knowledge)
2. [Warranty Process](https://info.excelhomes.ca/knowledge/warranty-process)

# Warranty Process

- [How Do I Contact the Warranty Department?](https://info.excelhomes.ca/knowledge/how-do-i-contact-the-warranty-department)
- [What Do I Do in Case of a Home Emergency?](https://info.excelhomes.ca/knowledge/what-do-i-do-in-case-of-a-home-emergency)
- [Home Care 101](https://info.excelhomes.ca/knowledge/home-care-101)
- [What Does Excel Homes Warranty Program and Alberta New Home Warranty Program (ANHWP) Cover?](https://info.excelhomes.ca/knowledge/what-does-the-alberta-new-home-warranty-cover)
- [How Do I Transfer My Warranty to a New Homeowner?](https://info.excelhomes.ca/knowledge/how-do-i-transfer-my-warranty-to-a-new-homeowner)
- [Will Making Modifications to My Home Void my Warranty?](https://info.excelhomes.ca/knowledge/will-making-modifications-to-my-home-void-my-warranty)

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## Seasonal Items

- [My Home was Constructed in the Winter, When Do I Complete an Exterior Inspection?](https://info.excelhomes.ca/knowledge/my-home-was-constructed-in-the-winter-when-do-i-complete-an-exterior-inspection)
- [When Will My Driveway or Walkway Be Installed?](https://info.excelhomes.ca/knowledge/seasonal_driveways)
- [When Will the Grading of My Lot Be Completed?](https://info.excelhomes.ca/knowledge/lot-grading)
- [When Will the Exterior Painting Be Completed?](https://info.excelhomes.ca/knowledge/exterior-painting)
- [Why Did My Hot Water Tank Shut Off in the Winter and How Do I Fix it?](https://info.excelhomes.ca/knowledge/hot-water-tank-shut-off-in-the-winter)
- [Can I Learn More About Seasonal Work?](https://info.excelhomes.ca/knowledge/can-i-learn-more-about-seasonal-work)
- [When Does My Landscaping and Exterior Work Begin?](https://info.excelhomes.ca/knowledge/when-does-landscaping-and-exterior-work-begin)

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- [Homeowner Guide](https://info.excelhomes.ca/knowledge/homeowner-guide)
- [Pre-Construction](https://info.excelhomes.ca/knowledge/pre-construction)
- [Construction](https://info.excelhomes.ca/knowledge/construction)
- [First Walkthrough: Pre-Board](https://info.excelhomes.ca/knowledge/first-walkthrough-pre-board)
- [Second Walkthrough: Cabinets](https://info.excelhomes.ca/knowledge/second-walkthrough-cabinets)
- [Home Owner Orientation](https://info.excelhomes.ca/knowledge/home-owner-orientation)
- [Home Possession](https://info.excelhomes.ca/knowledge/home-possession)
- [Warranty Process](https://info.excelhomes.ca/knowledge/warranty-process#main-content)

    - [Seasonal Items](https://info.excelhomes.ca/knowledge/warranty-process#seasonal-items)
- [Warranty Appointments](https://info.excelhomes.ca/knowledge/warranty-appointments)
- [Home Maintenance](https://info.excelhomes.ca/knowledge/home-maintenance#main-content)

    - [General Maintenance](https://info.excelhomes.ca/knowledge/home-maintenance#general-maintenance)
    - [Important Tips](https://info.excelhomes.ca/knowledge/home-maintenance#important-tips)
    - [Seasonal Checklists](https://info.excelhomes.ca/knowledge/home-maintenance#seasonal-checklists)
- [Other Questions](https://info.excelhomes.ca/knowledge/other-questions#main-content)

    - [Financial Questions](https://info.excelhomes.ca/knowledge/other-questions#financial-questions)
    - [Partners Questions](https://info.excelhomes.ca/knowledge/other-questions#partners-questions)
    - [Community Questions](https://info.excelhomes.ca/knowledge/other-questions#community-questions)

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