---
title: Why Did My Hot Water Tank Shut Off in the Winter and How Do I Fix it?
description: Our cold months can sometimes lead to unexpected situations in your home. Our Excel Homes Warranty team is here to help you. When a hot water tank shuts down during the winter, it's generally due to a
---

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# Why Did My Hot Water Tank Shut Off in the Winter and How Do I Fix it?

Our cold months can sometimes lead to unexpected situations in your home. Our Excel Homes Warranty team is here to help you. When a hot water tank shuts down during the winter, it's generally **due to an obstruction from snow or ice on the intake pipe**.

**Double-check your hot water tank intake pipe** and **remove any possible snow or ice obstructions**. The hot water tank will automatically start functioning again after a few minutes.

 

---

***Related article:** [Winter Checklist](https://info.excelhomes.ca/knowledge/winter-checklist?hsLang=en)*

*Last updated on Apr. 26, 2024*

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