Our cold months can sometimes lead to unexpected situations in your home. Our Excel Homes Warranty team is here to help you. When a hot water tank shuts down during the winter, it's generally due to an obstruction from snow or ice on the intake pipe.
Double-check your hot water tank intake pipe and remove any possible snow or ice obstructions. The hot water tank will automatically start functioning again after a few minutes.
Related article: Winter Checklist
Last updated on Apr. 26, 2024